About us
Abu Dhabi National Insurance Company PJSC (ADNIC) was established in the United Arab Emirates (UAE) in 1972. ADNIC is a leading multi-line regional insurance provider with long-standing expertise in providing insurance and reinsurance services to individuals and corporates across the Middle East and North Africa (MENA) region. ADNIC is licensed by the Central Bank of the UAE and listed on Abu Dhabi Securities Exchange (ADX).
Headquartered in Abu Dhabi, ADNIC has a wide network of branches, as well as sales and customer service centres, across the country.
ADNIC offers both commercial and consumer insurance products that are customisable and scalable. This flexibility enables the company to meet the unique and evolving needs of individuals, as well as small, mid-sized and large companies in the UAE and wider MENA region.
ADNIC’s financial maturity, robust balance sheet and operational excellence enable the Company to meet its obligations to clients and provide peace of mind when they need it most. The Company’s financial ratings by Standard and Poor’s has been reaffirmed with a rating of ‘A’ and a Stable Outlook in 2022. AM Best too has reaffirmed the financial strength rating of A (Excellent) and a long-term issuer credit rating of “a” (Excellent) with a stable outlook in 2022.
ADNIC has partnered with notable organisations across the Emirates to continue to enhance its sustainability and core business model. Notable examples includes ADNIC’s partnership with the Social Investment Fund, administered by the Authority of Social Contribution - Ma’an, which started in 2020 to support the UAE community during its fight against the pandemic. In 2023, ADNIC contributed AED 2 million to Ma’an to support societal priorities in Abu Dhabi. ADNIC has also collaborated with Emirates Nature-WWF for the third consecutive year, contributing to local conservation projects to help pave the way for the UAE to achieve its net zero goals, as well as the Reach campaign, contributing AED 1.5 million to support its efforts to combat neglected tropical diseases (NTDs).
ADNIC is also proud to work with the government to encourage UAE nationals to work in the private sector, developing a UAE national talent programme called “Emkanati”. The programme trains Emiratis in ADNIC underwriting divisions as the company is working towards enhancing the skills of its workforce to ensure they develop essential technical, behavioural and leadership skills required in their current and future roles.
In October 2021, ADNIC was recertified for ISO 9001:2015 by LRQA (Lloyds Registered Quality Assurance). ADNIC continues to be one of the most awarded insurance companies in the region. The Company was recognised for numerous industry awards and achievements.
Vision and Mission
As your reliable insurer, we strive to inspire, protect and lead the way for insurance in the Middle East and North Africa region.
Our Vision
To be the leading insurer of choice across the Middle East and North Africa region.
Our Mission
To serve our customers by offering quality and innovative, regional, and international insurance and reinsurance solutions.
Core Values
We pride ourselves in continuously operating in line with our corporate core values when we interact with our shareholders, partners, clients and employees.
These values are integral to the way we do business and communicate with our stakeholders.
Strategic Pillars
At the foundation of our business strategy lies seven strategic pillars, which help us maintain our commitment to being your reliable insurer.
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Modernisation of our processes, facilities and infrastructure
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Expansion of our suite of products and services
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Employer of Choice within the insurance industry
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Product Development to ensure solutions are created to address our customers’ evolving business needs
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Distribution of our products and services wherever our customers are
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Customer Service to ensure that each interaction with our customers is effective
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Innovation & Technology to ensure solutions are offered efficiently