02 Sep 2025

ESG — Environmental, Social, and Governance — is about how businesses shape the world around them. For the insurance industry, embracing ESG is more than a commitment to responsible business practices. It’s a strategy for long-term resilience, relevance, and impact. As insurers, we play an important role in society. We manage risk, support recovery, and enable progress. That is why integrating ESG into our operations is not an optional extra.
 

From contributing to climate action and advancing social inclusion to ensuring strong governance, we are always thinking of how insurance can serve both people and the planet.
 

In the past few years, we have deepened our alignment with the UAE’s national sustainability priorities. We took part in COP28 to support the global conversation on climate solutions and launched ESG capacity-building workshops for our leadership to embed sustainable thinking into every level of decision-making.
 

Our social impact efforts reflect this direction. For example, we contributed AED 2 million to Ma’an, Abu Dhabi’s social contribution authority, to help fund child protection and family support initiatives. And partnered with the Sheikh Zayed Housing Program to offer tailored life insurance solutions for Emiratis receiving government housing loans, that helped expand financial access and security for more families.
 

Inside our organisation, we continue to invest in people. Through Emiratisation initiatives like Nafis and our in-house Emkanati program, we are helping prepare UAE nationals for future-ready careers in insurance. But at the same time, wellness and inclusion remain key pillars of our internal culture.
 

Environmental stewardship is another important area of focus. We have taken steps to reduce our footprint through digitisation and continue to support nature conservation through our partnership with Emirates Nature–WWF. Our alignment with the UAE’s Net Zero 2050 agenda reflects our view that climate risk is not just an environmental issue. It is a core part of the risk landscape we must address as insurers.
 

The value of ESG in insurance lies in its ability to create long-term, positive change. It is about protecting more than just property or income. It is about contributing to a more secure, inclusive, and sustainable future. Sustainability is not something we add on. It is something we build into everything we do.